PH235 Privacy Policy – How We Protect Your Data

1 Information We Collect

When you register and use PH235, we collect certain personal information in order to operate your account, process transactions, and keep the platform secure. The categories of information we collect include:

Information you provide directly

• Full legal name and date of birth
• Email address and mobile number
• Residential address in the Philippines
• Government-issued ID and supporting KYC documents
• Payment details for deposits and withdrawals (e.g., bank account details, e-wallet identifiers for GCash or Maya)
• Any messages you send to our support team

Information collected automatically

• Device type, operating system, and browser
• IP address and approximate location at the time of login
• Session data, login timestamps, and activity logs
• Pages visited and features used within the platform
• Cookies and similar tracking technologies (see Section 7)

2 How We Use Your Information

We use the information we collect for the following purposes:

We do not use your personal data for automated decision-making that produces legal effects without human oversight, and we do not profile you for third-party advertising.

3 When We Share Your Information

PH235 does not sell, rent, or trade your personal information. We may share data in the following limited circumstances:

• Payment processors: Your payment details are shared with our payment partners solely to process your deposits and withdrawals in PHP. These providers are contractually bound to protect your data.
• Identity verification services: KYC document checks may be processed through a third-party verification provider operating under strict data protection standards.
• Legal and regulatory authorities: We may disclose information to Philippine government bodies or law enforcement when required by applicable law, court order, or regulatory instruction.
• Fraud prevention: In cases of suspected fraud or money laundering, we may share relevant account data with fraud prevention agencies or financial institutions as permitted by law.
• Service providers: We work with trusted third-party vendors for hosting, analytics, and customer support tools. These vendors are only permitted to process your data on our behalf and under our instructions.

In all cases, we require our partners and service providers to maintain appropriate technical and organisational measures to protect your personal information.

4 How Long We Keep Your Data

We retain your personal information for as long as your account remains active and for a reasonable period afterward to comply with our legal obligations. Specifically:

• Account and transaction records are kept for a minimum of five years after your last activity, in line with standard financial record-keeping requirements in the Philippines.
• KYC documents are retained for the period required by applicable law from the date of account closure or the last transaction, whichever is later.
• Support and communication records are kept for up to three years to allow us to resolve disputes and respond to enquiries.
• Cookies and session data are retained only for the duration of your session or for the period set out in our cookie settings.

5 How We Protect Your Data

PH235 takes the security of your personal information seriously. We apply a range of technical and organisational controls to protect data from unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption: All data transmitted between your device and the PH235 platform is encrypted in transit.
• Secure storage: Personal data at rest is stored on secured servers with access controls limiting who can view sensitive information.
• OTP and two-factor authentication: Account logins can be further secured with one-time passwords sent to your registered mobile number.
• Access controls: Only authorised PH235 personnel with a legitimate need can access personal account data, and all access is logged.
• Regular reviews: Our security practices are reviewed periodically to address emerging threats and maintain platform integrity.

While we take all reasonable precautions, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials or OTP codes with anyone.

6 Your Rights Over Your Personal Data

As a player registered on PH235, you have the following rights with respect to your personal data:

• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal information is inaccurate or outdated, you can request that we update it. Some details can be updated directly from your account settings.
• Right to deletion: You may request deletion of your personal data, subject to our legal retention obligations. Note that we may need to retain certain records for compliance purposes even after account closure.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data while a concern or dispute is being resolved.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used format.
• Right to withdraw consent: Where we rely on your consent to process data, you may withdraw it at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact our support team at the email address shown in the footer. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

7 Cookies and Tracking Technologies

PH235 uses cookies and similar technologies to keep the platform running smoothly, remember your preferences, and understand how players use the site. Here is a summary of the types of cookies we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in as you navigate between pages.
• Functional cookies: Remember your preferences, such as language settings and account display options, so you do not have to set them again each visit.
• Analytics cookies: Help us understand which pages and features are used most, so we can improve the platform experience. Data collected is aggregated and not linked to individual players for advertising purposes.
• Security cookies: Help detect suspicious activity and protect your account from unauthorised access attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality, including your ability to stay logged in.

8 Minors and Age Restrictions

PH235 is strictly an adult platform. We do not knowingly collect personal data from anyone under 21 years of age. Age verification is applied during the registration process, and we may request additional documentation if there is reason to question a player's age.

If we become aware that a minor has registered an account, we will immediately close the account, void any transactions, and delete the associated personal data in accordance with this Privacy Policy and applicable law.

9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the platform or their registered contact details.

We encourage you to review this page periodically so you are always aware of how your information is handled. Your continued use of the PH235 platform following any update constitutes acceptance of the revised Privacy Policy.

10 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please reach out to our support team. You can find our contact email in the footer of this page.

For account-specific queries — such as updating your information, requesting a data copy, or closing your account — our support team is the fastest way to get a resolution. Most requests are handled within a few business days.

For general questions about how PH235 works, visit our FAQ page, or review our Terms and Conditions for the full rules governing your account.